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GetGo Car Policy Scrutinized: Are Dogs Permitted as Passengers?

by Lisa

In a recent incident at a Jurong carpark, a dog was observed in the backseat of a GetGo vehicle, prompting concerns about adherence to company policies. Stomper Feeza, who witnessed the scene near the Food Master food court on Jan 13, shared images of a red Honda car with the canine passenger.

Expressing uncertainty about whether GetGo permits such instances, Feeza, particularly as a Muslim, voiced discomfort with the situation. This raises questions about the adherence to the company’s guidelines regarding pets in their vehicles.

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According to information available on the GetGo website, pets are allowed only if they are confined within locked carriers. This precautionary measure is in place due to the potential for pet fur to cause allergic reactions for other users. The car-sharing company emphasizes consideration for the Muslim community, urging pet owners to ensure their animals are appropriately contained in carriers and that the vehicle remains clean for subsequent users.

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To reinforce this policy, GetGo notes the imposition of a cleaning fee, amounting to up to $300 (before GST), for drivers found leaving the vehicle with pet fur on the upholstery. This financial penalty serves as a deterrent to ensure compliance with the company’s guidelines and maintain a clean and comfortable environment for all users.

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The incident in Jurong prompts a closer examination of how users adhere to car-sharing rules and raises awareness about the importance of following guidelines to create a positive experience for all members of the community.

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