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Hearing Dog Transforms Life for Deaf Woman: “Like Winning the Lottery”

by Lisa

A deaf woman from North Weald, Essex, has described the profound impact her specially-trained hearing dog, Molly, has had on her life. Devon Taverner-Hailou, 25, who also uses a prosthetic leg, said Molly has brought her independence, confidence, and a sense of safety she had not experienced before.

“Having her has been completely life-changing,” said Ms. Taverner-Hailou. “It’s like winning the lottery.”

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Life Before Molly

Ms. Taverner-Hailou shared how living with hearing loss had subjected her to frequent discrimination and misunderstanding. “People would talk to me, and when I didn’t respond, they thought I was being rude,” she said. These encounters often left her feeling anxious and isolated in public spaces.

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Her challenges were compounded by a particularly upsetting incident on public transport, where a fellow passenger, unaware of her hearing loss, physically moved her prosthetic leg without her consent. “That made me feel extremely vulnerable,” she recalled.

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The Transformative Role of Molly

Molly, a light brown cockapoo trained by Hearing Dogs for Deaf People, assists Ms. Taverner-Hailou by alerting her to crucial sounds such as smoke alarms, alarm clocks, and even a baby’s cry. Molly also wears a special jacket to signal Ms. Taverner-Hailou’s hearing loss to others, helping to prevent misunderstandings.

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“Molly makes me feel more accepted,” she said. “I’m much happier when I’m out and about.”

More Than a Helper—A Companion

Beyond her practical role, Molly has become a source of emotional support, providing Ms. Taverner-Hailou with what she describes as “24/7 companionship.” This constant support has enriched her life, making her feel less isolated and more confident navigating the world.

Ms. Taverner-Hailou expressed her gratitude for Molly, saying, “She has made my life brighter and more meaningful.”

For those living with hearing loss, trained hearing dogs like Molly are more than service animals—they are life-changing companions that provide safety, connection, and independence.

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